1. Agreement to Terms

By accessing, viewing, and using the Termite.com.pk website (hereinafter referred to as “Website”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as our Privacy Policy.

1.1 Eligibility

By using our Website and services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into binding agreements
• You are using this Website for lawful purposes only
• You reside in Pakistan or are seeking services in Pakistan
• You have not been previously suspended or removed from using our services

1.2 Authority

If you are using this Website on behalf of a business, organization, or company, you represent that you have the authority to bind that entity to these Terms of Service.

1.3 Your Acceptance

Your continued use of the Website after any modifications to these Terms constitutes your acceptance of the updated Terms. We recommend reviewing these Terms periodically.

2. Use License

2.1 Limited License

Termite.com.pk grants you a limited, non-exclusive, non-transferable license to access and use the Website for personal, non-commercial purposes. This license does not allow you to:

• Modify or copy content from the Website
• Use content for commercial purposes without written permission
• Attempt to decompile or reverse engineer any software on the Website
• Remove any copyright or proprietary notices
• Transfer the license to any other person
• Use the Website to compete with Termite.com.pk
• Frame or mirror content on other websites
• Conduct any automated data harvesting or scraping
• Interfere with normal operation of the Website
• Upload viruses or malicious code

2.2 License Termination

We may terminate your license and access to the Website at any time, without notice, if we believe you have violated these Terms or are using the Website for unlawful purposes.

2.3 Ownership

The Website and all content, including text, graphics, logos, images, audio clips, video clips, digital downloads, and data compilation, are the property of Termite.com.pk or its content suppliers and are protected by Pakistan copyright laws and international treaties.

3. Disclaimer of Warranties

3.1 “As Is” Disclaimer

The Website and all services offered through the Website are provided on an “AS IS” and “AS AVAILABLE” basis without any warranties of any kind, either express or implied.

3.2 Disclaimer of Implied Warranties

To the fullest extent permitted by law, Termite.com.pk expressly disclaims all implied warranties, including:

• Implied warranty of merchantability
• Implied warranty of fitness for a particular purpose
• Implied warranty of non-infringement
• Implied warranty of title
• Any warranty that the Website will meet your requirements
• Any warranty regarding uninterrupted access or service
• Any warranty that errors will be corrected

3.3 No Guarantee of Results

While we provide professional termite control and pest management services, we do not guarantee complete elimination of all termites or pests in every situation. Results may vary based on:

• Severity of infestation
• Type of termites or pests present
• Environmental conditions
• Building structure and accessibility
• Client adherence to pre- and post-treatment instructions
• Climate and seasonal factors

3.4 Professional Advice

Information provided on the Website is for informational purposes only and should not be considered professional advice. For specific pest control needs, please consult with our professional team through a formal inspection and consultation.

3.5 Third-Party Content

The Website may contain information, products, and services provided by third parties. Termite.com.pk does not warrant the accuracy, completeness, or usefulness of any third-party content and assumes no responsibility for third-party content.

4. Limitation of Liability

4.1 Limitation of Direct Damages

To the fullest extent permitted by law, in no event shall Termite.com.pk, its owners, directors, employees, agents, or affiliates be liable for any direct, indirect, incidental, special, consequential, punitive, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses.

4.2 Liability Cap

The total liability of Termite.com.pk for any claim arising from or relating to these Terms or your use of the Website shall not exceed the amount paid by you to Termite.com.pk in the 12 months preceding the claim, or if you have not made any payments, shall not exceed PKR 5,000.

4.3 Services Liability

For services provided (termite control, pest management, waterproofing, etc.), our liability is limited to:

• Re-treatment of the affected area at no additional charge
• Refund of service fees paid
• Correction of deficient workmanship

4.4 Exclusion of Certain Damages

Some jurisdictions do not allow the exclusion or limitation of certain damages. If you are in such a jurisdiction, the above limitations may not apply to you. However, to the extent permitted, these limitations shall apply.

4.5 Consequential Damages Exclusion

In no event shall Termite.com.pk be liable for:

• Property damage or structural damage to buildings
• Loss of use of property
• Loss of revenue or income
• Loss of business opportunity
• Business interruption
• Costs of substitute goods or services
• Personal injury claims
• Environmental damage claims

4.6 Professional Services Limitation

For pest control and related services, liability is limited to the cost of re-treatment or refund of service fees. Termite.com.pk is not responsible for:

• Pre-existing damage to structures or furnishings
• Failure to follow pre-treatment or post-treatment instructions
• Environmental conditions outside our control
• Reinfestations not covered under warranty terms
• Interactions with other pest management services

5. Accuracy of Content

5.1 Content Accuracy

We strive to maintain accurate and up-to-date information on our Website. However, we do not warrant the accuracy, completeness, or timeliness of any information provided. Content is subject to change without notice.

5.2 Service Descriptions

Service descriptions, pricing, availability, and terms are subject to change without notice. While we attempt to provide accurate descriptions, we do not guarantee the accuracy of:

• Pricing information
• Service availability
• Service coverage areas
• Response times
• Treatment effectiveness
• Warranty terms and conditions

5.3 Typographical Errors

We reserve the right to correct any typographical, photographic, or informational errors on the Website without notice. We are not responsible for typographical or photographic errors.

5.4 Pricing Errors

If we discover pricing errors on the Website, we reserve the right to refuse or cancel orders placed at the incorrect price. You will be notified and given the option to purchase at the correct price or cancel your order.

5.5 Medical and Safety Information

Any health, medical, or safety information provided on the Website is for informational purposes only. It is not a substitute for professional medical advice, diagnosis, or treatment. Always consult with qualified professionals regarding health and safety concerns.

6. Links to Third Party Websites

6.1 Third-Party Links

The Website may contain links to third-party websites, including social media platforms, partner websites, and external resources. We provide these links for your convenience but do not endorse, approve, or assume responsibility for the content, products, or services provided by these third-party websites.

6.2 No Endorsement

Inclusion of a link does not imply endorsement of the linked website or association with its operators. We are not responsible for:

• The accuracy of information on linked websites
• The legality of content on linked websites
• The availability of linked websites
• Data collection practices of linked websites
• Viruses or malicious code on linked websites

6.3 Your Use of Third-Party Sites

Your use of third-party websites is governed by their terms of service and privacy policies, not ours. We encourage you to review the terms and policies of any third-party website before providing personal information or conducting transactions.

6.4 Links to Our Website

If you link to our Website from another website, you agree to:

• Not frame or mirror our content
• Not remove or alter copyright notices
• Not suggest endorsement that does not exist
• Remove your link if requested

7. Modifications to Terms

7.1 Right to Modify

Termite.com.pk reserves the right to modify these Terms of Service at any time, without prior notice. Modifications become effective immediately upon posting to the Website.

7.2 Notification of Changes

Material changes to these Terms will be communicated through:

• Email notification to registered users
• Prominent notice on the Website
• Updated “Last Updated” date at the top of this page

7.3 Continued Use Constitutes Acceptance

Your continued use of the Website following modifications to the Terms constitutes your acceptance of the revised Terms. If you do not agree to the modified Terms, you must cease use of the Website immediately.

7.4 Archival of Previous Terms

We maintain records of previous versions of these Terms. If you have specific questions about previous versions, you may contact us directly.

8. Governing Law

8.1 Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of Pakistan, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

8.2 Jurisdiction and Venue

You agree that all matters arising from or relating to these Terms and your use of the Website shall be subject to the exclusive jurisdiction of the courts located in Pakistan. By accessing the Website, you consent to the jurisdiction and venue of these courts.

8.3 Applicable Laws

The following laws of Pakistan are specifically applicable:

• Pakistan Contract Act, 1872
• Pakistan Penal Code
• Pakistan Companies Ordinance, 1984
• Pakistan Consumer Protection Act, 2010
• Competition Ordinance, 2010
• Prevention of Electronic Crimes Act, 2016

8.4 Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, that provision shall be severed, and the remaining provisions shall continue in full force and effect.

9. Dispute Resolution

9.1 Informal Resolution

Before initiating formal legal proceedings, you agree to attempt to resolve any disputes through informal negotiation with Termite.com.pk. Please contact us at:

You agree to provide written notice of your dispute, including:

• Detailed description of the dispute
• Relevant dates and transactions
• Requested resolution
• Your contact information

9.2 Resolution Period

You agree to allow at least 30 days for Termite.com.pk to respond to and attempt to resolve your dispute informally before pursuing formal legal action.

9.3 Mediation

If informal negotiation does not resolve the dispute, you may request mediation. Both parties agree to participate in good faith mediation before pursuing litigation. Costs of mediation shall be shared equally unless otherwise agreed.

9.4 Arbitration Clause (Optional)

For disputes not resolved through informal resolution or mediation, you and Termite.com.pk agree to submit the dispute to binding arbitration in accordance with the Arbitration Act, 1940, as amended. The arbitration shall:

• Be conducted by a single arbitrator mutually agreed upon
• Take place in Islamabad, Pakistan
• Follow Pakistan Arbitration Act procedures
• Be conducted in English or Urdu as mutually agreed

9.5 Class Action Waiver

You agree not to pursue claims against Termite.com.pk on a class, collective, or representative basis. Any arbitration shall be conducted on an individual basis.

9.6 Court Proceedings

Notwithstanding the above, either party may pursue claims in the courts of Pakistan if:

• The dispute involves intellectual property rights
• Injunctive relief is necessary
• Small claims court jurisdiction applies

10. User Responsibilities

10.1 User Conduct

You agree to use the Website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict and inhibit the use and enjoyment of the Website by any third party.

10.2 Prohibited Activities

You agree not to engage in any of the following prohibited activities:

• Harassing or causing distress or inconvenience to any person
• Obscene, abusive, defamatory, or inflammatory language or conduct
• Disrupting the normal flow of dialogue within our Website
• Attempting to gain unauthorized access to our systems
• Interfering with the proper functioning of the Website
• Attempting to circumvent any security features
• Uploading or transmitting viruses or malicious code
• Engaging in spamming or unsolicited promotional activities
• Using automated tools to access the Website without permission
• Harvesting or collecting data without authorization
• Impersonating another person or entity
• Violating any applicable laws or regulations

10.3 Account Security

If you create an account on our Website, you are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of unauthorized access
• Selecting secure passwords

10.4 Your Content

Any content you submit, upload, or post on the Website (“User Content”) must:

• Be original or properly licensed
• Not infringe on third-party intellectual property rights
• Not contain false or misleading information
• Not contain personal information of others without consent
• Not be defamatory, harassing, or abusive
• Comply with all applicable laws

10.5 Grant of License

By submitting User Content, you grant Termite.com.pk a non-exclusive, worldwide, royalty-free license to use, copy, modify, display, and distribute your content for Website operation and improvement purposes.

10.6 Assumption of Risk

You assume all risks associated with your use of the Website, including but not limited to the risk of data loss, service interruption, or equipment damage.

11. Intellectual Property Rights

11.1 Ownership

All content on the Website, including but not limited to text, graphics, logos, images, photographs, videos, audio clips, designs, and layout, is the property of Termite.com.pk or its content suppliers and is protected by Pakistan copyright law and international copyright treaties.

11.2 Copyrights

The entire content of the Website is copyrighted as a collective work under Pakistan copyright law. Termite.com.pk owns the copyright to all original content on the Website, including but not limited to all text, graphics, and logos.

11.3 Trademarks

All trademarks, service marks, and trade names used on the Website are the property of their respective owners. Unauthorized use of these trademarks is prohibited.

11.4 Patents

Certain processes, methods, and technologies used in our services may be protected by patents or pending patent applications. Termite.com.pk reserves all rights to these intellectual property.

11.5 Limited Use License

You are granted a limited license to print or download content from the Website for personal, non-commercial use only, provided that:

• You retain all copyright and other proprietary notices
• You do not modify the content
• You do not use the content for commercial purposes
• You do not reproduce content on other websites or for distribution

11.6 Infringement Notice

If you believe your intellectual property rights have been infringed, please contact us with:

• Detailed description of the infringement
• URL or location of infringing content
• Your contact information
• Statement of good faith belief
• Your signature or electronic signature

Email: [email protected]

12. Limitation Period

12.1 Statute of Limitations

Any claim or action arising out of or relating to these Terms or your use of the Website must be filed within one (1) year after the cause of action arises, or it will be forever barred by the applicable statute of limitations, regardless of any other applicable law.

12.2 Service Warranty Period

For termite control and pest management services:

• Warranty period: Typically 30-90 days (as specified in service agreement)
• Complaint period: Must be reported within warranty period
• Remedies: Re-treatment or refund within specified period
• Extended warranties: Available for additional fee

12.3 Toll of Statute

The statute of limitations does not begin to run:

• During periods when you have not had actual knowledge of the claim
• When we have engaged in conduct designed to conceal the claim
• When the claim is not reasonably discoverable

13. Contact Information

13.1 Company Information

13.2 Contact Methods

• General Inquiries: [email protected]
• Service Requests: [email protected]
• Legal/Compliance: [email protected]
• Customer Support: [email protected]
• Emergencies: +92-306-5363744

13.3 Service Areas

We provide termite control, pest management, waterproofing, and related services throughout Pakistan, including:

• Karachi, Sindh
• Lahore, Punjab
• Islamabad, Federal Capital Territory
• Rawalpindi, Punjab
• Multan, Punjab
• Faisalabad, Punjab
• Peshawar, Khyber Pakhtunkhwa
• Hyderabad, Sindh
• Gujranwala, Punjab
• And other major cities

13.5 Feedback and Complaints

We welcome your feedback, comments, and complaints. Please submit them through:

• Website contact form: https://www.termite.com.pk/contact/
• Email: [email protected]
• Phone: +92-306-5363744
• Mail: Ghuri Town Phase 5 Islamabad

We aim to respond to all inquiries within 48 business hours.